Minute You Sign Up

Verywell Casino: Your First Withdrawal Is Waiting On a Check

Licence rules mean every player's age and identity get checked, and Verywell Casino usually clears the review in 44 hours.

Start Verification

Licensed & auditedAnjouan license ALSI-666076, audited by iTech Labs, BMM Testlabs, and eCOGRA

Waiting On a Review

Wondering Who Runs the Check?

Six lines that answer who checks you, how long it takes and where to ask.

Who checks

Verywell Casino LLC

Under which licence

Anjouan Offshore Finance Authority, ALSI-666076

How long

44 hours

Mandatory from

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

First Try Pass

Send It Right and Skip the Back-and-Forth

Four steps that keep your review moving and your documents accepted on the first pass.

Got All Four Corners?

Shoot the whole page flat in daylight when the room is bright, with all four corners inside the frame and no glare across the text.

Same Address as Sign-Up

Grab a bill or bank letter from the last three months that shows your name and full address, exactly as you gave them at sign-up.

A Clear Screenshot

Screenshot the payment page or card statement that matches the method, showing your name, the last four digits and the amount in Australian dollars.

44 Hours Later

Once everything lands in the queue, reviewers work through it and you get a yes or a request for more inside 44 hours. Keep an eye on your inbox during that window.

Picking Your Papers

Which Papers Does the Casino Want?

After this you will know exactly which papers to pull out and what each copy must show.

Proof of identity

ConfirmsYour name and age

Copy must showFull photo page, unblurred, in date

Proof of address

ConfirmsWhere you live

Copy must showName, full address, issued in last three months

Payment method confirmation

ConfirmsThe account is yours

Copy must showYour name, last four digits, currency

A Request Arrived

See The Request Coming

The moment a request lands in your inbox, here is what set it off.

Clear The Mismatch

At sign-up a name spelling or birth date that differs from your ID makes the casino pause and ask for a photo of that document.

Whose Wallet Is This?

The first time you add a card or wallet mid-play, the casino wants proof the payment method is yours.

Where Is My Money?

The moment you request your first withdrawal, the license requires a completed identity check before any money leaves the account.

Why The Extra Look?

The day you raise your deposit limit, the casino reviews your identity and how you fund play, since a larger spend means larger risk.

The Source Of Funds Explanation

Since 2009 this casino has held an Anjouan Offshore Finance Authority licence, number ALSI-666076, and that licence obliges it to know where players' money comes from. The question is routine for everyone, not a suspicion aimed at you.

When the request lands, one or more of these papers may be asked for.

Recent bank statements
Payslips from your employer
Tax return or notice of assessment
Proof of a property sale
Evidence of an inheritance or gift

Your Verywell Casino Upload Came Back

Match Every Letter. The minute a surname is one letter off from your account, the paper looks like someone else's and comes back. Update your account details first, then resend. Match the full name exactly as printed.

Half A Page, No Edges. Mid-upload, a screenshot of a banking app loses the edges and the bank's markings, so it cannot be read as proof. Photograph the paper or the PDF on screen. Keep all four corners in the frame.

Older Bill, Newer One. Months after the issue date, a bill no longer shows where you live now, so the casino wants a newer one. Send the latest bill you have. Check the issue date first.

Less Guesswork

The Short Version on Documents

By the end you will know what happens with a new name, timing, safety and repeat requests.

I got married and my surname changed, what now?+

Your profile name and your proof of identity have to match, so send the ID issued in your current name. Where a name change is recent, support will tell you what else bridges the two, and the check carries on from there. Everything else stays as it was.

At what point do you need my documents?+

The licence requires a completed check at the latest before your first withdrawal. The casino may ask sooner, at registration or at the first deposit, so have all three papers ready from day one. Nothing waits until the last minute when they are already uploaded.

Is it safe to upload my passport here?+

Yes. Everything you send travels over 256-bit TLS and lands with the verification team, not with the wider support floor. Anything you want to know about the file is answered by [email protected].

Will I need to send the same papers again?+

Not usually, once the file is approved it stays valid for the account. A new address, an expired ID or a fresh payment method means a fresh copy of just that document. Repeat checks on the same details are rare.

What licence does this site hold and who issued it?+

The Anjouan Offshore Finance Authority issued licence ALSI-666076 to Verywell Casino LLC, company number 229426. That regulator is why identity and source of funds checks exist at all. Nothing about the check is a house rule invented here.